1) What is the coupon code for the first order?
Download oraimo store app . Our app provides 8% off your first order only on the app
Note: You can click "My Coupons" to check your account coupons
If you can't find the 'coupon' button in your account, please check and update your app to the latest version on Google Play or the App Store
2) Where can I find points that I gain?
Check how many points you have accumulated:
- Please log into your oraimo account
- Click on the "My account >> POINTS MALL>>POINTS DETAIL" to check how many points in your account.
If you can't find the 'points mall' button in your account, please check and update your app to the latest version on Google Play or the App Store
3) What's the expiration date of oraimo points?
Oraimo points have a one-year validity period starting from the date they are collected.
4) I placed an order, but forgot to use a coupon, can I add it now?
We're sorry, we cannot add coupons to orders that have already been placed. On the bright side, you can save this code for your next purchase! Or, you could cancel the current order, then place a new order using the code or points.
Note:
- Some items might be sold out by the time you re-purchase.
- Every coupon has an expiration date.
5) How to get oraimo points?
Points can be gained in the following ways:
- Confirm your registration at oraimo or oraimo store app
- Click on the "My account >> POINTS MALL>> EXPLORE MORE POINTS
Note: You can also get more points via participating in activities
6) How to get coupons?
You can follow below ways to get coupons:
- Signing up on the oraimo store app to get an app exclusive coupon for the first order.
- Joining in oraimo affiliate program and getting coupons.
- Earn coupons from irregular promotions and the Coupon Center.
Note:
- All promotion coupons must be earned by clicking 'claim' first.
- Coupon details can be checked via 'Coupons' in your oraimo account.
7) Do you provide online payment?
It depends on the site where you shop; we support Cash on Delivery (COD). For specific online payment methods, please open the submit order page to see the supported payment options.
8) Why can't I use COD for some special products?
Because some items are part of special discount promotions and only support online payments. You can check the specific payment methods on the submit order page.
9)What payment methods do you accept?
We accept physical cash, online payment and transfers
10) Do you accept online payments?
Yes, we do accept online payments for some products
11) Do you offer installment payment options?
No please stay tuned
12) Is it payment on shipping & delivery?
You can select option suitable for you at the point of checkout. Although, you might also get a call from our customer service if your order is above certain amount to opt for prepaid before shipping. Please make sure we can contact you in order to provide better service.
13) How can I make an online payment?
Thank you for reaching out to us. Please be informed that we support prepaid online payment methods for some products and Cash on delivery for some.ou may select your preferable payment option in check out page. Alternatively, you can feel free to contact any of our customer service numbers listed on the website. We’re here to help!